IBM has already built enduring platforms in mainframe, services, and middleware. Hybrid cloud and AI are two dominant forces driving change for our clients and must have the maniacal focus of the entire company. For this to happen, we have to ensure that IBM continues to innovate and lead in the transformational journeys our clients are on. I believe we can make IBM the most trusted technology partner of the 21st century. Our technologies and services help banks run credit card transactions, businesses run supply chains, telcos connect customers, healthcare providers improve patient care, and companies and cities tackle cyberthreats. We are the backbone of some of the most critical systems of the world. If there’s one thing that this public health crisis has brought to light it is the ever essential role of IBM in the world.
I want to share my deepest thanks to each of you for your resilience and commitment to IBM. I had the opportunity to spend time with some of you at our site in Poughkeepsie the other day. I’ve been particularly impressed to see how fast so many IBMers have adapted to new ways of working, including virtually and in new settings, which I know can be sometimes challenging.Īt the same time, there are many IBMers who remain at our essential locations to carry out mission-critical work. This crisis is also changing how many of us work. During this challenging time, we all need to have empathy, solidarity, and understanding for each other. We are also cognizant of the impact COVID-19 is having on IBMers’ families, friends, communities as well as our clients. Our first priority is your physical health and mental well-being. This global pandemic is affecting everyone and has disrupted the rhythms of our daily lives. I’m writing to you for the first time as your new CEO in the midst of a global public health crisis unlike any other that we have faced. Below is the letter I shared with IBMers today about the public health crisis, IBM’s essential role in the world, and my commitments as the new CEO of IBM.
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